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If you are an installer of CDVI products and you require help or advice with an installation, please get in touch with our Technical Support team. We’re available from 8:45am to 5:15pm Monday to Friday.
If you’re on site and need help with our software, don’t panic!
Call us on +44 (0) 1628 531 300. We’ll give you a code – click the button below, input the code, and we’ll help you from there.
The CDVI Support Centre is there to help you find quick and easy answers to your questions. Everything is organised into categories to help you navigate, or you could try searching your query at the top.
Do you have DIGIWAY door operators or ievo biometric readers that aren’t working and are out of warranty?
We’re now offering a test and repair service. From 1st January 2023, you can send these items back to us. A standard £50.00 +VAT will be charged for product testing. If any repairs are made then we will additionally charge for parts and labour, plus carriage for the item’s return.
Looking for inspiration? Take a look at our Case Studies to see examples of previously-installed successful projects around the country.
Find out how other installers have used access control, door automation, and video entry solutions to meet and exceed their customers’ expectations.
Looking for the right manual to help you with your installation?
Need to download the software to start you on your way?
Check our Downloads page where you’ll find key documentation and easy links to download software and firmware directly onto your device. (You’ll need to be logged in to your website account to access the page.)
