Submit the form below to request an RMA. We will attempt to process this RMA request within two working days. If you require your return(s) to be processed faster than this, please contact Customer Support on 01628 531300 or email returns@cdvi.co.uk.
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From the 1st January 2023 a standard £50.00+VAT testing fee will apply. If any repairs are made, then parts and labour (£25ph or part thereof) will be charged, plus carriage for the return.
This change applies to ievo and DIGIWAY products only.
NOTE: Due to the manufacturing and packaging process, the BO series of architectural handles and our metal posts cannot be returned for credit.
